We're here to help
Get the assistance you need to keep your database audit running smoothly. Our team is ready to support you every step of the way.
Documentation
Comprehensive guides, API references, and tutorials to help you get the most out of DB Audit.
Browse docsKnowledge Base
Find answers to common questions about configuration, alerts, compliance reports, and troubleshooting.
Coming soonCommunity
Connect with other DB Audit users, share best practices, and get tips from security professionals.
Coming soonSupport Plans
Standard Support
Included with all plans
- Email support during business hours
- 48-hour response time
- Access to documentation
Priority Support
Pro & Enterprise plans
- 24/7 email and chat support
- 4-hour response time for critical issues
- Phone support for urgent matters
- Dedicated account manager
Enterprise Support
Enterprise plan only
- Everything in Priority Support
- 1-hour response for critical issues
- Custom onboarding and training
- Quarterly security reviews
Contact Support
Need help with your DB Audit deployment? Our technical team is ready to assist with configuration, troubleshooting, and best practices.
Email Support
support@dbaudit.aiBusiness Hours
Monday - Friday, 9am - 6pm EST
System Status
All systems operational
Frequently Asked Questions
How do I reset my password?
You can reset your password from the login page at app.dbaudit.ai/login. Click "Forgot Password" and follow the instructions sent to your email.
What databases are supported?
DB Audit supports all major databases including PostgreSQL, MySQL, Oracle, SQL Server, MongoDB, and more. Check our integrations page for the complete list.
Can I deploy DB Audit on-premises?
Yes. DB Audit offers both cloud-hosted and on-premises deployment options. Enterprise customers can deploy within their own infrastructure for complete data sovereignty.
How do I upgrade my plan?
You can upgrade your plan from your account dashboard, or contact our sales team for enterprise pricing and custom requirements.